CRM and social networking...
I was quoted in Computing the other week making somewhat unsupportive remarks about the CRM vendor’s attempts to harness social networking. In essence my feelings are that companies need to understand the impact of social networking rather than concern themselves about taming it.
Appirio Cloud Storage for Salesforce.com
Appirio today announced Appirio Cloud Storage for Salesforce.com, a new software-as-a-service (SaaS) offering that uses Amazon Simple Storage Service (S3) to extend the capabilities of...
Read more about Appirio Cloud Storage for Salesforce.com...Sales & Marketing People - tell us about your CRM!
I’m writing to ask you about the CRM tools that you use, so that we can make an informed decision and share some knowledge with the community. As I’m also doing some due diligence for Adaptive Path, I can also share some of what...
Read more about Sales & Marketing People - tell us about your CRM!...Research Question Mindmap Experiment
My project team is in the beginning stages of running some in-home research interviews right now, so I’ve been preparing the questions we want to ask and the activities we might want to try. I brainstormed, wrote lots of ideas down on stickies,...
Read more about Research Question Mindmap Experiment...Aurora: Writing the Script
Writing the script for Aurora turned out to be a tricky balancing act. We wanted to illustrate the interesting design solutions we had come up with, but we also had to provide enough context to make the solutions meaningful. We needed the movie to...
Read more about Aurora: Writing the Script...The One Thing You Should Do Today
More than a few people have asked me what can they do to survive in the rough economy.The sentiment is wide ranging and far from unique. Here is a taste of what I’ve...
Read more about The One Thing You Should Do Today...Setup Your Own TinyURL Like Redirection Service in
Learn how to setup a TinyURL like URL shorterning service on your website with Google Short Links. Tiny URLs are easy to remember and can be shared on email, IM or Twitter without...
Read more about Setup Your Own TinyURL Like Redirection Service in 2 Minutes...